Privacy Policy

Lavi MD ("Lavi MD," "Chayim Therapeutics LLC", "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related services.

By accessing or using our website, registering for a wholesale account, submitting order requests, or otherwise interacting with us, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect information that identifies, relates to, describes, or can reasonably be associated with you or your business.

The information we collect may include:

• Business name and business address
• Contact names and job titles
• Email addresses
• Phone numbers
• Professional licenses, certifications, or credentials
• Tax identification numbers or business registration information
• Billing and shipping information
• Order request history and transaction records
• Account login credentials
• Communications with our customer support team

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring websites
• Pages viewed and actions taken on our website
• Date and time of access
• Cookies and similar tracking technologies

 

2. How We Use Information

We use collected information for legitimate business purposes, including to:

• Create, review, and manage wholesale accounts
• Verify customer eligibility and licensing requirements
• Process and review order requests
• Generate and deliver invoices
• Coordinate shipping and delivery of products
• Provide customer support
• Communicate regarding products, orders, and account activity
• Improve website functionality and user experience
• Maintain security and prevent fraud
• Comply with legal, regulatory, and contractual obligations
• Enforce our Terms of Use and other policies

 

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, analytics tools, and similar technologies to improve performance, understand user behavior, and enhance functionality.

Cookies may be used to:

• Remember user preferences
• Maintain login sessions
• Analyze website traffic
• Improve security
• Measure website performance

You may choose to disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.

 

4. How We Share Information

We do not sell personal information to third parties.

We may share information with trusted service providers and business partners when necessary to operate our business and provide services, including:

• Payment and invoicing service providers
• Shipping and logistics providers
• Website hosting providers
• Cloud storage providers
• Customer relationship management platforms
• Analytics and technology service providers
• Professional advisors such as attorneys and accountants

We may also disclose information when required to:

• Comply with applicable laws or regulations
• Respond to lawful requests from government authorities
• Protect our legal rights and interests
• Prevent fraud or unauthorized activity
• Protect the safety of our customers, employees, or the public

In the event of a merger, acquisition, asset sale, reorganization, or other business transaction, customer information may be transferred as part of the transaction.

 

5. Account Registration Information

Because Lavi MD operates as a wholesale-only platform serving healthcare providers and clinics, we may collect information necessary to verify eligibility for wholesale purchasing.

This may include professional licensing information, business credentials, and other documentation required to evaluate account approval requests.

You represent that any information submitted during registration is accurate, complete, and current.

 

6. Communications

We may contact you regarding:

• Account approval or verification
• Order requests and invoices
• Shipping updates
• Customer service inquiries
• Website updates
• Product availability notifications
• Important legal or policy changes

Where permitted by law, we may also send marketing communications regarding products, services, promotions, and industry-related information. You may opt out of promotional communications at any time using the unsubscribe instructions provided in the communication.

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account.

 

8. Data Retention

We retain information for as long as necessary to:

• Provide services and support customers
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies

Retention periods may vary depending on the nature of the information and applicable legal requirements.

 

9. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party platforms.

Users should review the privacy policies of any third-party websites they visit.

 

10. Children's Privacy

The website is intended exclusively for businesses, healthcare providers, clinics, and authorized wholesale purchasers.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take appropriate steps to delete such information.

 

11. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to certain processing activities
• Request information regarding data sharing practices

We will respond to applicable requests in accordance with governing law and may require verification of identity before fulfilling a request.

 

12. United States Operations

Lavi MD operates within the United States and is intended for customers located within the United States.

By using the website, you acknowledge that your information may be stored and processed in the United States and subject to applicable U.S. laws.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business operations, legal requirements, technologies, or services.

Any updates will be posted on this page with a revised effective date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

 

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Lavi MD
Email: [email protected]
Website: https://chayimpreferred.com/

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.